Privacy Policy

1. General Provisions

This Privacy Policy describes how [LLC "COMPANY NAME" / Sole Proprietor FULL NAME] (Tax ID: [XXXXXXXX]), hereinafter — "Company", "we", collects, processes, and stores personal data of users of the website timberhouse.biz (hereinafter — "Website").

By using the Website, you agree to the terms of this Policy. Personal data is processed in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI.

2. Data We Collect

We collect only the data you voluntarily provide through contact forms, as well as technical data for Website analytics:

• Contact details: name, phone number, email — when you submit a request
• Content of your message in the form
• Technical data: IP address, device type, browser, operating system
• Behavioral data: visited pages, time on site, referral source
• Cookies (with your consent)

3. Purpose of Data Processing

We use your data for:

• Contacting you regarding your inquiry or request
• Preparing a commercial proposal and cost estimation
• Improving the Website and service quality
• Analyzing the effectiveness of marketing campaigns
• Fulfilling contractual and legal obligations

4. Cookies and Analytics

We use cookies and web analytics services, including Google Analytics 4 and Google Ads. These services may set their own cookies to collect anonymized statistics about Website usage.

You can manage cookie consent through the banner on your first visit, or opt out of cookies at any time via your browser settings. Declining cookies will not affect your ability to submit a request.

5. Sharing Data with Third Parties

We do not sell or share your personal data with third parties for commercial purposes. Data may be transferred only to:

• Technical contractors (hosting, email services) — to ensure Website operation
• Google LLC — for analytics (in anonymized form)
• Law enforcement authorities — in cases provided by Ukrainian legislation

6. Data Storage and Security

We store your personal data no longer than necessary to achieve processing purposes, but not more than 3 years from the last contact, unless otherwise required by law.

We apply technical and organizational measures to protect data from unauthorized access: HTTPS encryption, restricted employee access, and regular security system updates.

7. Your Rights

In accordance with Ukrainian legislation, you have the right to:

• Receive information about the processing of your personal data
• Request clarification, correction, or deletion of your data
• Withdraw consent to data processing at any time
• File a complaint with the Ukrainian Parliament Commissioner for Human Rights

8. Changes to the Policy

We reserve the right to make changes to this Policy. The current version is always available on this page with the date of the last update.